Member Job Board Title:
Clinic Services Representative

Post Date
4/13/2021

Expiration Date
7/12/2021

Details:
In a career as a Clinic Services Representative, you are often the backbone of Boys Town's success when it comes to ensuring our operations are running successfully and smoothly. You aren't just a supporting player, but someone that others can count on when it comes to innovations to benefit the organization and our mission. No matter the role you play at Boys Town, you contribute to helping us change the future of America's youth.

Schedule: Monday – Friday, 8 a.m. – 5 p.m.

Responsibilities:
• Provides support to clinic operations including billing, scheduling, and customer service.
• Processes incoming phone calls to schedule appointments, register new clients, take clinical call information, refer requests, answers client questions, and answer billing and insurance questions.
• Greets clients as they arrive, verifies and updates demographic and insurance information, collects copays, shows the client in the computer system, and notifies the provider of client arrival.
• Enters provider appointments into the practice management system; prints appointment reports and encounter labels for the billing forms.
• Works with Medicaid and third-party insurances to obtain authorization for appropriate authorized services; communicates approved client authorized services to provider.
• Files correspondence and notes in proper location in client record.
• Prepares bank deposits with copies of checks and receipts sent to the business office for posting; ensures that checks and receipts have client encounter numbers clearly written on them.
• Orders forms and office supplies as needed; cleans and reorganizes books and magazines in the waiting area as needed.
• Maintains files of clients needing clinical follow-up and calls clients to confirm appointments as needed.


Qualifications:
Required Qualifications:
• High school diploma or equivalent.
• 1 to 3 years of experience including in a multiple provider hospital, clinic, or private environment.
• Knowledge of computerized scheduling, medical terminology, and health insurance including Medicaid.
• Ability to maintain complex, confidential records.
• Ability to communicate in an articulate, professional manner while maintaining necessary degree of confidentiality.
• Ability to work independently, meet deadlines, and multi-task while maintaining quality standards.


Comments:
About Boys Town Nevada:
Boys Town Nevada opened its doors in 1991, bringing an innovative approach to child and family care and directly serving more than 2,000 children in the Las Vegas area each year.
The opportunity to shape the future of America’s youth is only one of the many perks here at Boys Town Nevada. Our team is dedicated to creating a work culture that can be celebrated through events such as team outings to Las Vegas Aviators baseball games, frequent staff potlucks and an annual awards ceremony for all staff. Outside of this, Boys Town Nevada was recently honored as Partner of the Year by the Clark County School District. Everyone may dream of winning big in Vegas, but on the northern edge of the city, there’s another world-famous place where winning has a different meaning. At Boys Town Nevada, kids and families triumph over their troubles and find new hope for the future.


Employer:
Boys Town

Website:
jobs.boystown.org